The SkillSaige team creates all organizations and sends out an initial invitation, allowing the recipient to become the new Owner of the organization and add additional members. This can be initiated by the Partnership Team, if the organization is a grant recipient, or by the Sales Team, if the organization is a paying customer. Both are set up in the same way.
A representative will reach out and confirm that your organization is set up and the invitation is on its way. Once you receive the invitation link, the rest of the process is quite quick.
- Open the invitation email and click the link, which will take you to the SkillSaige Dashboard.
- When prompted, either sign in with an existing account or create an account. (Only accounts created with an email and password can accept organization invites. Accounts created using Google or Apple sign-in cannot currently join organizations.)
- Download the app if you have not already, then sign in using the same account that accepted the invitation.
- Check your membership by navigating to the User tab. Your current organization and role should be listed there. (If your organization does not appear, try closing and restarting the app.)
- Update your seat usage.
- Invite new members to join your organization.
- You’re all set!
Members will start receiving benefits associated with your organization’s plan as soon as they join. More advanced features, such as analytics, content management, and content creation can be found elsewhere in this guide.
The most common issue is locating the invitation email. If you do not see it within a few minutes, search your inbox for emails from admin@skillsaige.com. These messages may sometimes be sent to spam or quarantine.
The invitation link is not tied to the specific email address it was sent to. Although each link can only be used once, any user who signs in or creates an account through that link will be added to the organization. This makes it easy to use an alternate email address without needing to request a new invitation.