Accessibility Makes Training Better for Everyone

Accessibility Makes Training Better for Everyone

Kevin Clayton / July 20, 2026

Accessibility is sometimes treated like a requirement you deal with at the end.

Build the product. Finish the training. Then go through the checklist and make sure everything passes.

That is not how we think about it at SkillSaige.

Yes, accessibility standards matter. There are times when organizations need to meet specific requirements for procurement, compliance, or institutional policy.

But that is not the main reason to build accessible training. The bigger reason is simpler.

Accessible design usually makes the experience better.

Accessibility Is Part of Usability

Steve Krug makes this point in Don’t Make Me Think, his book on usability. It was recommended to me back when I was in college and it was the first time I thought seriously about accessibility.

His argument is straightforward. If part of your audience cannot effectively use your product, then you have a usability problem.

That is a useful way to think about accessibility because it moves the conversation away from treating it as a separate feature.

Accessibility is not something sitting next to good design. It is part of good design.

Clear navigation helps someone using assistive technology, but it also helps the person trying to finish training between meetings. Readable text helps someone with low vision, but it also helps someone using a phone outside in bright sunlight. Captions support people who are deaf or hard of hearing, but they are also useful when someone is in a noisy room, sitting in a quiet office, or simply prefers to read along.

A lot of accessible design works that way.

Good Design Removes Unnecessary Friction

Training already asks something from the learner.

They have to understand the material, remember it, and ideally apply it later. The platform should not make that harder than it needs to be.

If navigation is confusing, instructions are unclear, text is difficult to read, or an interaction only works in one very specific way, the learner is spending attention on the interface instead of the training. That is wasted effort.

Accessible design helps remove some of that friction.

The goal is not to make every experience identical for every person. It is to give people different ways to access the same underlying experience without creating unnecessary barriers.

Build It In From the Beginning

This is also why accessibility works better when it is considered early.

It is much easier to choose accessible patterns while building a product than to finish everything and try to retrofit them later.

The same is true when creating training content.

Think about structure. Think about contrast. Think about how someone navigates without a mouse. Think about captions and transcripts. Think about whether an interaction makes sense when someone experiences it differently than you do.

Those decisions add up.

The Checkbox Still Exists

Yes, there is still a checkbox.

Organizations need to know what accessibility standards a product meets. Procurement teams need documentation. Institutions have requirements they need vendors to satisfy.

That is all legitimate.

But passing the requirement should be the result of building an accessible product, not the entire reason for doing it.

At SkillSaige, we want people to be able to use the training we build. Accessibility standards help us measure whether we are doing that well, but the goal itself is much simpler.

We want to make the experience work for as many people as possible.

Is your training actually working?

Explore where your team training is working and where the biggest opportunities for improvement may be.

Take the free 7-minute audit

Read Next

More from the SkillSaige blog